Human Centered Design

Human-centered design (HCD) is a research and design methodology that develops solutions to problems by involving the human perspective in all steps of the problem-solving process. Human involvement typically takes place in observing the problem within context, brainstorming, conceptualizing, developing, and implementing the solution. The approach is largely considered innovative due to its ability to incorporate lived experiences, as well as the objectiveness of the approach

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Quality Function Deployment - Design for Six-Sigma

Quality function deployment is a method to help transform customer needs into engineering characteristics for a product or service. It helps create operational definitions of the requirements, which may be vague when first expressed. It prioritizes each product or service characteristic while simultaneously setting development targets for the product or service.